Information We Collect
When you use Zenlink, we may collect the following types of personal information:
- Contact information, such as your name and email address
- LinkZen login credentials, such as your email address and encrypted password
- Zendesk Auth0 Personal Access Token (PAT)
How We Use Your Information
We may use the information we collect from you to:
- Provide and improve our services
- Contact you with information about Zenlink and to provide customer support
- Analyze usage and improve the features of Zenlink
Disclosure of Your Information
We will not disclose your personal information to third parties without your consent, except in the following circumstances:
- As required by law or to comply with a legal process
- To protect the rights, property, or safety of Zenlink or our users
- To investigate or prevent fraud
Protection of Your Information
We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will retain your personal information for as long as necessary to provide you with our services and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
You have the right to access and receive a copy of the personal information we hold about you, to update and correct inaccuracies in your personal information, and to request that we delete your personal information. You can exercise these rights by contacting us at email@example.com.
Zenlink is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
Zenlink may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites or services. We encourage you to read the privacy policies of any third-party websites or services you use.
In the event of a data breach, Zenlink will promptly notify affected users and comply with all legal reporting requirements.
California Privacy Rights
California residents have the right to request that we disclose certain information to them about our collection and use of their personal information over the past 12 months. California residents also have the right to request that we delete their personal information. To make such a request, please contact us at firstname.lastname@example.org.